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Terms & Conditions

Last Modified: January 2025

Welcome to Jody Alexander Coaching ABN 64 300 438 670. By using this website and purchasing our products or services, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is owned and operated by Jody Alexander, a sole trader providing life coaching services and digital products in Australia. By accessing this website, you agree to be bound by these Terms and all applicable laws.

2. Services and Products

we offer :

1:1 life coaching sessions (online via Zoom) 

Pre-recorded coaching sessions and digital products 

Personality Profile assessments 

All services and products are provided with care, but results vary based on individual circumstances and commitment. Coaching is not a substitute for medical, legal, or financial advice.

3. Payment Terms

Payments are accepted via Stripe or direct bank transfer. 

All prices are listed in Australian Dollars (AUD) and inclusive of GST (if applicable). 

Payment must be made in full before services are delivered unless otherwise agreed. 

Digital products are non-refundable due to their downloadable nature. 

4. Booking and Cancellation Policy

Coaching sessions must be booked in advance through our booking system. 

A minimum of 24 hours’ notice is required for cancellations or rescheduling.

Cancellations made with less than 24 hours’ notice may be charged in full. 

Missed sessions are non-refundable unless due to a valid emergency. 

5. Intellectual Property

All content on this site—including videos, assessments, downloads, and session materials—is the intellectual property of Jody Alexander Coaching and may not be copied, shared, or reproduced without written permission.

6. Disclaimer

We do not guarantee specific outcomes. Coaching supports personal development, but you are responsible for your own actions, decisions, and results.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential loss or damage resulting from your use of our website, products, or services.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store data.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from use of this website or our services will be subject to the jurisdiction of the courts of that state.

10. Contact Us

If you have any questions about these Terms, please contact:

Jody Alexander Coaching 

Email: [email protected] 

Phone: 0438481617